There are certain situations when your HP Computer, laptop or PC that is running on Windows 10 won’t boot and this frustrates you a lot. You have tried many workarounds but none of them is working. The causes behind this problem could be the incompatible version of the software update, your Windows have hung, or there is a hardware issue. Faulty Windows Update, some other faulty update/driver, corrupted boot loader in Windows could also be the major cause of the problem.
Workaround to fix the issue
- The first thing you need to do is power off the laptop.
- After this, remove the battery out.
- Now you have to disconnect the AC adapter from the laptop.
- Further, you have to press and hold the power button for almost 15 seconds.
- In this step, reconnect the battery and plug the AC adapter.
- Power on the laptop and see if the issue has resolved or not.
Troubleshooting steps when HP won’t turn on after Windows update
If you have updated your Windows PC and it is not turning on after the update is made, then you can try to hard reset it and see if the issue persists. Here’s how you can do this:
- First of all, press and hold the power button for a while until the PC is powered off completely.
- Now, you have to remove and unplug any external devices or cords attached to it.
- Further, press the power button and turn on the PC. Wait for it to start.
- If the issue persists, then go to the next step and perform some basic hardware checks.
- Shut down your computer and power it on again.
- In the same moment start clicking the “Esc” key continuously until any logo appears on your screen.
- When the HP Startup Menu appears, click on the F2 key. This will open the System Diagnostics.
- At the end, follow the on-screen prompts to begin the System test followed by a Quick test.
- As soon as you do this, the checking for major hardware components for issues will begin.
HP desktop won’t start up Windows 10- Solved
You can follow these steps to reset Windows 10 when your HP desktop fails to boot:
- Initially, keep on hitting the F11 key continuously.
- Stop when “Choose an option” appears on the screen.
- Now, click on the “troubleshoot” option followed by “Reset this PC”.
- Select the “Keep my files” option if you do not want to lose your essential files.
- You can also select the “Remove” option if saving the files did not help earlier.
- When you are asked if you want to remove files from all drives or only the drive where Windows is installed, then make your choice and go to the next step.
- Now, select “Just remove my files” and continue the process.
- After marking your choice for everything, click on the “Reset” option.
- When the reset is complete, you can reinstall the software and applications that you wish to use again.
If the workarounds that are given above did not help you, then you may try to connect the efficient team of HP Customer support. They will guide throughout the process. You can also try to repeat the steps in an orderly manner for hassle-free troubleshooting.